Accessibility Statement

Our Commitment

Prime Health + Wellness is committed to ensuring digital accessibility for people with disabilities. We are continually improving the user experience for everyone and applying the relevant accessibility standards.

Conformance Status

We strive to conform to the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA. These guidelines explain how to make web content more accessible for people with disabilities and user-friendly for everyone.

Accessibility Features

Our website includes the following accessibility features:

• Semantic HTML structure for screen reader compatibility
• Keyboard navigation support
• Alternative text for images
• Clear and consistent navigation
• Sufficient color contrast
• Resizable text without loss of functionality
• Descriptive link text
• Form labels and error messages

Physical Accessibility

Downers Grove Office

Our Downers Grove location at 2585 Ogden Ave offers:

• Wheelchair accessible entrance and parking
• Accessible restrooms
• Wide doorways and hallways
• Ground-level treatment rooms

Carol Stream Office

Our Carol Stream location at 525 S Schmale Rd offers:

• Wheelchair accessible entrance and parking
• Accessible restrooms
• Wide doorways and hallways
• Ground-level treatment rooms

Ongoing Efforts

We are continuously working to improve the accessibility of our website and services. Our efforts include:

• Regular accessibility audits and testing
• Staff training on accessibility best practices
• Incorporating user feedback
• Staying current with accessibility standards and guidelines

Third-Party Content

Some content on our website may be provided by third parties. While we strive to ensure all content is accessible, we may not have full control over third-party content accessibility.

Feedback

We welcome your feedback on the accessibility of our website and services. If you encounter any accessibility barriers or have suggestions for improvement, please let us know:

We aim to respond to accessibility feedback within 5 business days.

Compatibility

Our website is designed to be compatible with the following assistive technologies:

• Screen readers (JAWS, NVDA, VoiceOver)
• Screen magnification software
• Speech recognition software
• Keyboard-only navigation

Our website is compatible with recent versions of major browsers including Chrome, Firefox, Safari, and Edge.

Limitations and Alternatives

Despite our best efforts, some content may not yet be fully accessible. If you have difficulty accessing any content or feature, please contact us and we will provide the information in an alternative format.

Assessment Approach

Prime Health + Wellness assesses the accessibility of our website through:

• Self-evaluation using automated testing tools
• Manual testing with assistive technologies
• User testing with people with disabilities
• Third-party accessibility audits

Last Updated

This accessibility statement was last reviewed and updated on January 1, 2025.